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Disclaimer and privacy policy

GENERAL DETAILS

As a result of the application of the European Union’s General Regulation on Data Protection on 25th May 2018, the ARRIAGA THEATRE has adapted its Privacy Policies, which are indicated below, and which govern the processing of your personal data in your relationship with the ARRIAGA THEATRE.

The ARRIAGA THEATRE is committed to the protection of privacy and the proper use of the personal data we process and which you provide us with. This policy is applicable to the www.teatroarriaga.eus website and, where appropriate, to any of its sub-domains, micro-sites, and when you provide us with data via non-electronic channels.

You are asked to carefully read the basic information on Data Protection below.

Should you have any query or concern regarding the way in which we process and use your personal data or should you wish to exercise any of your rights, please contact informacion@teatroarriaga.eus or write to us at the following address: TEATRO ARRIAGA Plaza Arriaga,1 48005 Bilbao.

If you are not in agreement, do not use this website or its services and refrain from providing us with your data. Use and access to the site, or any use of its services or providing us with your data will be interpreted as positive consent for the ARRIAGA THEATRE to process your data for the purposes indicated below. By using the www.teatroarriaga.eus website, it will be understood that you have read, understood and accepted without any reservation all of the conditions of use of the aforementioned website set out in this Legal Notice, as well as the Personal Data Protection Policy, whereby its use implies the express and full acceptance of these general conditions and Personal Data Protection Policy in the version published at the time of access, without detriment to the specific conditions that may be applied in relation to some specific services of the website, whose prior contracting will be an essential requirement to access them.

In the case of non-conformity with the conditions set out in this Legal Notice, you are requested not to use the website as its use implies acceptance of the legal terms set out in this document.

The ARRIAGA THEATRE reserves the right to modify the terms and conditions that appear on this website and to add contents and information at any time without prior notice and therefore recommends visiting the website regularly in case any changes have been made.

A person who accesses the website will be considered to be a user. To access some parts of the services provided via the website, the user will be required to complete an electronic form with a series of lawful and accurate detaills.

 

PRIVACY POLICY

RESPONSIBLE:

Registered Name: Centro de Actividades Culturales Teatro Arriaga, S.A.

Registered Address: Plaza Arriaga,1 48005 Bilbao / Bizkaia / Spain.

Tax Code: A48211205.

E-mail: informacion@teatroarriaga.eus

Telephone: 944163533

Company registered in the Mercantile Registry of Bizkaia, Vol.1819 in Companies Section 8, Sheet 101, Page BI-11949, Entry 1 (hereinafter, the ARRIAGA THEATRE).

PURPOSE:

The main purposes for the processing of your personal data are:

  • Sending of commercial and promotional communication.
  • Management of the relationship with you.
  • Management of the services offered.
  • Handle any requests you make.
  • Carry out administrative tasks.
  • Send technical, commercial or advertising information via ordinary or electronic mail.
  • Conduct opinion and satisfaction questionnaires.
  • Preparation of profiles.

LEGITIMACY:

We process your personal data in accordance with:

  • Your consent.
  • The need for the processing for the implementation of the relationship with you.
  • Legitimate interest of the ARRIAGA THEATRE.

RECIPIENTS:

Your data will be exclusively processed by the ARRIAGA THEATRE with the following exception: The data you provide us with may be communicated to third parties for the fulfilment of purposes directly related to the aforementioned purposes between the ARRIAGA THEATRE and the person providing the data, such as the company responsible for the management of ticket sales, the handling of payments for tickets or their issue or delivery, as well as those entities and bodies with which there is a legal obligation.

There is no intention of passing them on to other countries.

RIGHTS:

The following rights apply:

  • Right to access, rectify and cancel data.
  • Right to limit their use or oppose to data processing.
  • Right to withdraw consent.
  • Right to appeal before the Control Authority.

To exercise your rights, you should contact the headquarters of the ARRIAGA THEATRE, Plaza Arriaga,1, 48005 Bilbao, Bizkaia, Spain in writing, or contact us at the following e-mail address: informacion@teatroarriaga.eus, including the following information: name and surnames, address for the purpose of notification, photocopy or pdf of your National Identity Document and request to exercise the desired right, indicating “Data Protection” in the subject of the e-mail.

TERMS AND CONDITIONS OF USE

The conditions of access and use of this website are strictly governed by the prevailing law and by the principle of good faith, whereby the user undertakes to make proper use of the website.

Behaviour that is contrary to the law, rights or interests of third parties is not permitted.

Being a user of the www.teatroarriaga.eus website implies having read and accepted these conditions and those of the applicable law in this field. If, for any reason, you do not accept these conditions, please refrain from using the website.

Any type of notification and/or complaint will only be valid in writing and/or by certified mail.

Your comments published on the ARRIAGA THEATRE profiles on the social networks may be published on our website, along with any photographs accompanying such comments.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

The ARRIAGA THEATRE is the owner of all the software rights of the digital publication, as well as the Industrial and Intellectual Property Rights related to the contents that are included and, particularly all the source codes, texts, images, design, logos, IT programmes, animations, databases, brands, trademarks or distinctive signs, sounds and other graphic or sound elements of the website pages. This list does not intend to be a limited list, but merely illustrative and these elements are duly protected in accordance with Spanish and international Industrial and Intellectual Property law.

None of the material published on this website may be reproduced, modified, distributed, copied, published or transferred to third parties without the express, written consent of the ARRIAGA THEATRE, whereby any action in breach of this test shall be a violation of the regulations in terms of Industrial and Intellectual Property Rights.

All of the information received on the website, such as comments, suggestions or ideas, shall be considered to have been transferred to the ARRIAGA THEATRE free of charge. Information that may not be considered as such should not be sent.

However, use of this website is allowed whenever its integrity is respected and the original source is cited as this website belonging to the ARRIAGA THEATRE, whereby any type of use that is biased and against its nature is strictly forbidden.

The ARRIAGA THEATRE reserves the right to take the opportune legal actions to defend its rights.

All of the products and services on these pages that are not the property of the ARRIAGA THEATRE are registered marks of their respective owners and are recognised as such by our company. They only appear on the ARRIAGA THEATRE website for the purposes of promotion and data collection. These owners may request the modification or elimination of the data belonging to them.

 

LIABILITIES

The ARRIAGA THEATRE shall not be held liable for the information and contents deposited in forums, social networks or any other medium that enables third parties to independently publish contents on the web page of the provider.

However, bearing in mind Articles 11 and 16 of the LSSI-CE, the ARRIAGA THEATRE undertakes to remove or, where appropriate, bock those contents that may affect or violate national or international legislation, third party rights or public moral and order.

The company will not be held liable for damages produced as a result of faults or improper configurations of the software installed on the browser’s computer. All liability for any technical incident or fault that occurs when the user is connected to the Internet is excluded. Likewise, the non-existence of interruptions or errors in the access to the website cannot be guaranteed.

The ARRIAGA THEATRE reserves the right to update, modify or eliminate the information contained on its website, as well as its configuration or presentation at any time, without assuming any liability for doing so.

The interest of the ARRIAGA THEATRE is for its website to work with optimum efficiency and fulfil the purpose for which it has been created, but it shall not be held liable for any misprints, formal or numerical errors that the site may contain, nor the accuracy of the information contained therein or any malfunctions or anomalies in its operation. The ARRIAGA THEATRE does not guarantee that the website and services are virus-free and shall not be held liable for any damage caused by accessing the website or the failure to access it.

The ARRIAGA THEATRE may facilitate access to other websites that we consider may be of interest to you. The aim of these links is merely to facilitate your search for resources that may interest you via the Internet and, in the case of on-line purchasing of tickets, manage the process via a secure channel. However, these pages do not belong to the ARRIAGA THEATRE, nor does it review their contents so it cannot be held liable for them or the services that may appear on these sites, the functioning of the link, any infractions that they may commit or any damage that may be derived from their access or use, whereby there is no relationship whatsoever between the ARRIAGA THEATRE and the people or entities that own such contents or the sites where they are located.

By using this website, we consider that the user has carefully read this document and has understood and followed its advice. In the event that the user does not agree to this data protection policy or the advice contained herein, please refrain from using our website.

 

COOKIES POLICY

The ARRIAGA THEATRE may use its own and third-party cookies whilst the user is browsing the website. Cookies are files sent to the browser by a web service in order to register the user’s activities whilst browsing.

The cookies used are only associated with an anonymous user and his/her computer, whereby they do not provide the user’s personal data.

Thorough the use of cookies, it is possible for the website server to recognise the browser web used by the user, making browsing easier. They are also used to measure the audience and traffic parameters, control the process and number of visits.

The user may configure his/her browser to notify the reception of cookies and prevent their installation on his/her equipment. Please consult the instructions and manuals of your browser for further information.

The user does not need to authorise the installation of the cookies sent to the website or the third-party in order to use the website, without detriment to the fact that the user must log in to each of the services that requires pre-registration.

In any case, cookies are temporary whereby their only purpose is to make their final transmission more effective. Under no circumstances will cookies be used to compile personal data.

 

APPLICABLE LAW AND JURISDICTION

These General Terms of Use shall be governed by Spanish law. For any dispute regarding this website or the activity developed herein shall be submitted to the Courts of Bilbao, whereby users expressly waive their right to any other jurisdiction.

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